Covered Information may be posted to the Cut Time Site and Services by a number of different contributors. These include the Subscribers, Program Administrators, Staff as well as the Users themselves. Restrictions on the types of information that may be posted are set forth in the Terms of Service.
Covered Information may include Personally Identifying Information as well as Covered Information which is subject to the Family Education Rights and Privacy Act ("FERPA") that regulates "Student Data", and the Children’s Online Privacy and Protection Act ("COPPA") that governs the collection, use and disclosure of personal information collected from children under age 13. The Cut Time Site and Services are designed and implemented to satisfy FERPA and COPPA and other federal, state and local laws concerning the gathering and use of personal information.
J.W. Pepper does not rent or sell personally-identifying information to third parties but may use such information to improve and promote the Cut Time Site and Services to Users.
Some Users to the Cut Time Site and Services may choose to interact with the Cut Time Site and Services in ways that may require them to provide personally-identifying information ("PII"). For example, a User may submit PII to the Cut Time Site and Service by registering a User profile at the Cut Time Site. PII may also be provided to us by schools and other educational institutions that are Subscribers or by their Program Administrators or Staff. [See, "Special Provisions Regarding Student Data" and "Children’s Privacy – ‘COPPA’ Notice."] PII generally refers to a person’s name, address, telephone number, email address, credit card information, government issued identity information (such as a driver’s license or social security card), and any other data that may be used to identify or contact such person. The amount and type of PII that the Cut Time Site and Service gathers depends on the nature of the interaction chosen by the User. It may also include information regarding a person’s health or disabilities. J.W. Pepper does not disclose PII other than as described below and then, subject to all legal restrictions. Users may always refuse to supply PII but that may prevent them from fully engaging in certain website-related activities.
J.W. Pepper discloses PII only to those employees and its contractors who use that information in order to process or perform essential business functions on J.W. Pepper’s behalf or to provide services available on the Cut Time Site and Services. If a User (or a Subscriber, Program Administrator or Staff) of the Cut Time Site and Services have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with the Cut Time Site as well as other J.W. Pepper products.
Like most websites, the Cut Time Site and Services also collects non-personally-identifying information of the sort that web browsers and servers typically collect regarding Users’ visits to the Cut Time Site and Services, such as the browser type, language preference, referring site, and the date and time of each User request. Our purpose in collecting this information is to better understand how Users of the Cut Time Site and Services use the service. We reserve the right to use non-personally-identifying information data for any other lawful purpose, including the development of aggregated statistics. The Cut Time Site and Services may also collect statistics about the behavior of Users on its websites. For instance, we may gather membership statistics, network visits, etc.
FERPA imposes certain restrictions on the use of "Student Data" of students under age 18.
While J.W. Pepper does not purposely collect PII from students, the Cut Time Site may be used by schools and other educational institutions and, as a consequence of such use, by the students themselves. In providing services to their Users, and, as a consequence, the Cut Time Site and Services may obtain a type of PII regarding those students ("Student Data"). "Student Data" is any information (in any format) that is directly related to an identifiable current or former student that is maintained by a school, school district, or related entity or organization, or by us, as part of the provision of the services to such entity or organization. Student Data may include "educational records" as defined by the Family Educational Rights and Privacy Act ("FERPA"). FERPA classifies Student Data as "educational information," "personally-identifiable information" and "directory information" and requires different levels of protection regarding each. For example, directory information – a student’s name, address, telephone number, date and place of birth, honors and awards, sports and activities and dates of attendance – are unprotected and may be disclosed. What is called "de-identified data – data without any PII -- may also be freely used.
Under FERPA, students who are Users (and, in some cases, their parents and legal guardians) may access their Student Data on the Cut Time Site and Services and, upon their request, have some or all of such Student Data modified or deleted.
J.W. Pepper considers Student Data to be strictly confidential, and we do not use such data for any purpose other than providing and improving the Cut Time Site and Services, to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with the Cut Time Site and Services as well as other J.W. Pepper products.
If you believe we may have inadvertently posted Student Data without proper consent or authorization or you want it deleted for other reasons, please contact us by email at [email protected], and we will delete such information immediately.
In 1998, Congress enacted the Children’s Online Protection Act (15 U.S.C. § 6501 – 6506) which has become known as "COPPA." COPPA strictly limits the collection and use of the PII of children under the age of thirteen (13) years ("COPPA Users") and gives their parents or legal guardians ("COPPA Parents") control over the use of such PII. J.W. Pepper has adopted the following policies to comply with COPPA.
While J.W. Pepper does not purposely collect PII from children under the age of thirteen (13) years, the Cut Time Site and Services may be used by schools and other educational institutions that are Subscribers. In providing the Cut Time Site and Services to their Users, and, as a consequence of such use, the Cut Time Site and Services may obtain PII regarding COPPA Users. J.W. Pepper must rely upon the Subscribers and Program Administrators to identify COPPA Users. Upon receipt of PII from a User that a Subscriber or Program Administrator has identified as a COPPA User, will verify that the COPPA Parents have consented to the use of the COPPA User’s PII on the Cut Time Site and Services. The Subscriber will also be asked to provide J.W. Pepper with contact information (including an e-mail address) for the COPPA Parents. Thereafter, and so long as the User is a COPPA User, the COPPA parent may access the PII of his or her COPPA User and PII regarding the COPPA User may be added, modified or deleted, in whole or part, only by the COPPA Parents or with the verifiable consent of the COPPA Parents (which may be obtained by e-mail). At such time as the COPPA User’s age exceeds thirteen (13) years, such User shall succeed to the rights of the COPPA Parents.
J.W. Pepper reserves the right to use de-identified data that is derived from PII of COPPA Users to improve the Cut Time Site and Services. J.W. Pepper also reserves the right to contact COPPA Parents to verify their consent, tell them about new features, solicit their feedback, or just keep them up to date with what’s going on with the Cut Time Site and Services as well as other J.W. Pepper products.
If you believe we may have inadvertently posted PII of a child under the age of thirteen years without proper consent and authorization, please contact us by email at [email protected], and we will delete such information immediately.
Users of the Cut Time Site and Services can choose to accept or decline cookies on their computers. Most web browsers automatically accept cookies, but you may be able to modify your browser setting to decline cookies if you prefer. The "help" portion of the toolbar on most browsers may tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies, or how to disable cookies altogether. If you disable or reject cookies, this may prevent you from taking full advantage of the Cut Time Site and Services, as certain features may not function properly without the aid of cookies.
If Users elect to post content on the Cut Time Site and Services or submit content to us directly, any information, including, without limitation, your name, address, e-mail address, interests and ideas may be stored and used for research or other promotional purposes by us. We may contact you directly to discuss your use of, or contributions to, the Cut Time Site and Services. If you offer a testimonial or opinion about products and services on the Cut Time Site and Services, you authorize us to use these communications in our marketing campaigns, on and off the Site. We may include in our marketing campaigns your initials, or your first name and the first letter of your last name, together with the name of the city/locality and state where you reside.
At any time, Users may access, update and delete the information listed in their Cut Time user profiles.
Program Administrators managing a Cut Time Program may assign permissions and limit roles to specific Users within an organization. Subscribers may terminate an organization’s Cut Time subscription at any time. Terminating a subscription will result in the deletion of all records any User has created in the organization’s account and all information contained within the records. You agree not to use the Cut Time Site and Services as the sole repository for any information.
If at any time, you no longer wish to receive email messages from us, let us know by clicking the "Unsubscribe" option in any of our emails or notify us by email to [email protected]. If you would like to have your PII edited or removed from our records, you may request a revision or deletion by contacting us by email at [email protected]. If you believe that any information we are holding relating to you is incorrect or incomplete, you may request a correction by contacting us by email us at [email protected] as soon as possible. We will promptly correct any information found to be incorrect.
In addition to J.W. Pepper employees and contractors, only authorized Users with registered passwords will have access to the information in your members-only Program. Your Cut Time Program data is backed up on redundant servers and off-site data storage. Should you experience technical problems, our authorized technical support staff may need to access your account to assist you.
We have implemented commercially reasonable technical and organizational measures on the Cut Time Site and Services designed to secure PII, User content and associated data collected at the Cut Time Site and Services from accidental loss and from unauthorized access, use, alteration or disclosure. We cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your User content or associated data for improper purposes, and you acknowledge that all User content and associated data is provided on Cut Time at your own risk. J.W. Pepper disclaims any warranty or representation relating to maintenance, data security, or nondisclosure of data.
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it might be from J.W. Pepper asking for your personal information, do not respond. We do not request your password, User name, credit card information, or other personal information through email.
Email us at: [email protected]
Call our customer service number at: 1-800-310-0087
Send us regular mail at:
J.W. Pepper & Son, Inc.
191 Sheree Blvd.
Exton, PA 19341
Pursuant to Section 1798.83 of California Civil Code and the California Consumer Privacy Act of 2018, a California resident with whom J.W. Pepper has established a business relationship has the right to request from us: (i) certain information with respect to the types of PII we have shared with third parties for direct marketing purposes by such third parties; (ii) the identities of the third parties with whom we have shared information during the immediately preceding calendar year; (iii) more detailed information about the PII we have collected about them; (iv) the right to opt out of any sale of their PII; (v) the right to delete their PII; and (vi) the right to receive equal services and pricing without providing PII. All requests for such information must be in writing and sent by mail or email using the information provided above.