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This Privacy Policy provides users with important information about the privacy practices used at the website and all associated webpages (collectively, “our Site” or the “Cut Time Site”), which are provided by J.W. Pepper & Son, Inc. ("J.W. Pepper,” “we” or “us”). In this Privacy Policy, “you” or “user” refers to the individual user visiting the Cut Time Site.

This Privacy Policy and our Terms of Service govern J.W. Pepper’s relationship with its users in relation to the Cut Time Site, describe the information we collect from or about users through the Cut Time Site, set out how we use and share that information and outline some of the steps we take to protect the privacy of users.

By visiting the Cut Time Site, creating a profile, or submitting information to us, users are accepting the privacy practices described below.

Gathering of Personally-Identifying Information

We do not rent or sell personally-identifying information to anyone. Some users to the Cut Time Site may choose to interact with us in ways that require you to provide personally-identifying information (“PII”). For example, a user may submit PII to us by registering a user profile at the Cut Time Site. PII generally refers to a person’s name, address, telephone number, email address, credit card information, government issued identity information (such as a driver’s license or social security card), and any other data that may be used to identify or contact such person. The amount and type of PII that we gather depends on the nature of the interaction chosen by the user. We do not disclose PII other than as described below. And users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

J.W. Pepper discloses PII only to those employees and its contractors who use that information in order to process or perform essential business functions on J.W. Pepper’s behalf or to provide services available on the Cut Time Site. If you are a registered user of a Cut Time dashboard and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with the Cut Time Site as well as other J.W. Pepper products.

Gathering of Non-Personally Identifying Information

Like most websites, the Cut Time Site collects non-personally-identifying information of the sort that web browsers and servers typically collect regarding users’ visits to the Cut Time Site, such as the browser type, language preference, referring site, and the date and time of each user request. Our purpose in collecting this information is to better understand how users of the Cut Time Site use the service. We reserve the right to use non-personally-identifying information data for any other lawful purpose, including the development of aggregated statistics. The Cut Time Site may collect statistics about the behavior of users on its websites. For instance, we may gather membership statistics, network visits, etc.


A cookie is a small text file containing a string of information that a website, online application, or email stores on a user’s computer, and that the user’s browser provides to the website to allow the website to recognize a specific user each time the user returns. The Cut Time Site uses cookies to help identify and track users, their usage of the Cut Time Site, and their website access preferences.

Users to the Cut Time Site can choose to accept or decline cookies on their computers. Most web browsers automatically accept cookies, but you may be able to modify your browser setting to decline cookies if you prefer. The “help” portion of the toolbar on most browsers may tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies, or how to disable cookies altogether. If you disable or reject cookies, this may prevent you from taking full advantage of the Cut Time Site, as certain features may not function properly without the aid of cookies.

Disclosure and Sharing of Information We Gather

Notwithstanding anything else in this Privacy Policy, we may disclose any information as may be required by applicable law, regulation or legal process, such as a subpoena. Additionally, we may disclose any information to law enforcement and other parties when we believe it is appropriate in order to investigate or protect against actual or suspected illegal, criminal or fraudulent activity, hacking, violations of our terms of use, contravention of the security features of our site, or any activity that we believe may pose a risk to the rights or security of us, our business, our employees, our property or the users of the Cut Time Site.

Student Data Gathered by Providing Services to Educational Institutions

The Cut Time Site may be used by schools and other educational institutions. In providing services to their users, and, as a consequence, the Cut Time Site may gather PII from or about students (“Student Data”). As between J.W. Pepper and you, you own all right, title and interest to all Student Data you provide or otherwise make available to us, and we do not own, control, or license such Student Data, but may use it to provide the products and services related to the Cut Time Site. “Student Data” is any information (in any format) that is directly related to an identifiable current or former student that is maintained by a school, school district, or related entity or organization, or by us, as part of the provision of the services to such entity or organization. Student Data may include “educational records” as defined by the Family Educational Rights and Privacy Act (“FERPA”), 20 U.S.C. § 1232(g).

J.W. Pepper considers Student Data to be strictly confidential, and we do not use such data for any purpose other than providing and improving our services. We agree not to share Student Data with third parties other than as described in J.W. Pepper’s agreement with the educational institution. Our collection, use and sharing of Student Data is governed by our contracts with the educational institutions, in the U.S. by the provisions of FERPA and applicable state laws, and by other state, federal, and international laws as applicable, as well as by the provisions contained in this Privacy Policy. If you have any questions about reviewing, modifying, or deleting personal information of a student, please contact your educational institution directly.

Children’s Privacy

We do not knowingly collect any information from any child under the age of thirteen years unless both the subscribing organization and the child’s parent or legal guardian have provided appropriate consent and authorization for such child to use the Cut Time Site. If you believe we may have inadvertently gathered information from or about a child under the age of thirteen years without proper consent and authorization, please contact us by email at, and we will delete such information immediately.

User Generated Content

If you elect to post content on the Cut Time Site or submit content to us directly, any information, including, without limitation, your name, address, e-mail address, interests and ideas may be stored and used for research or other promotional purposes by us. We may contact you directly to discuss your use of, or contributions to, the Cut Time Site. If you offer a testimonial or opinion about products and services on the Cut Time Site, you authorize us to use these communications in our marketing campaigns, on and off the Site. We may include in our marketing campaigns your initials, or your first name and the first letter of your last name, together with the name of the city/locality and state where you reside.

Registered users of the Cut Time Site may elect to post content to a specific organization’s Cut Time dashboard. The director or directors managing such dashboard determine what content and data is collected and shared among members of the organization by granting permissions or restricting access to members of the organization. The director may also make certain content available to users outside of the organization via the organization’s public-facing website. J.W. Pepper is not responsible for the content of such public-facing websites or their information collection or security practices. We expressly disclaim any liability or responsibility for matters relating to privacy, security and other matters on any websites other than the standard web pages on the Cut Time Site. We strongly advise you to review the terms of use and privacy and other policies of any other website that you visit including websites that may be linked to the Cut Time Site.

Your Choices Regarding Your Information

At any time, registered users may access, update and delete the information listed in their Cut Time dashboard profiles. Directors managing a Cut Time dashboard may assign permissions and limit roles to specific users within an organization. Subscribers may terminate an organization’s Cut Time subscription at any time. Terminating a subscription will result in the deletion of all records any user has created in the organization’s account and all information contained within the records. You agree not to use the Cut Time Site as the sole repository for any information.

If at any time, you no longer wish to receive promotional email messages from us, let us know by clicking the “Unsubscribe” option in any of our emails or notify us by email to If you would like to have your PII edited or removed from our records, you may request a revision or deletion by contacting us by email at If you believe that any information we are holding relating to you is incorrect or incomplete, you may request a correction by contacting us by email us at as soon as possible. We will promptly correct any information found to be incorrect.


In addition to J.W. Pepper employees and contractors, only authorized users with registered passwords will have access to the information in your members-only dashboard. Your Cut Time dashboard data is backed up on redundant servers and off-site data storage. Should you experience technical problems, our authorized technical support staff may need to access your account to assist you.

We have implemented commercially reasonable technical and organizational measures on the Cut Time Site designed to secure PII, user content and associated data collected at the Cut Time Site from accidental loss and from unauthorized access, use, alteration or disclosure. We cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your user content or associated data for improper purposes, and you acknowledge that all user content and associated data is provided on Cut Time at your own risk. J.W. Pepper disclaims any warranty or representation relating to maintenance, data security, or nondisclosure of data.

“Phishing” is a scam designed to steal your personal information. If you receive an email that looks like it might be from J.W. Pepper asking for your personal information, do not respond. We do not request your password, user name, credit card information, or other personal information through email.

Users From Outside the United States

The Cut Time Site is provided, supported and hosted in the United States and intended for use by users located in the United States. Use of the Cut Time Site is governed by United States law, and United States privacy and data security laws may differ from those of other countries. If you are using the Cut Time Site from outside of the United States, please be aware that any information we gather under this Privacy Policy may be transferred to, stored and processed in the United States. By using our sites and services you consent to this transfer.

Privacy Policy Changes

J.W. Pepper reserves the right to change its Privacy Policy from time to time, in its sole discretion. If we do so, we will notify you of substantial changes to this Privacy Policy either by posting our updated privacy policy on the Cut Time Site, together with the effective date of the updated policy and/or by sending a message to the e-mail address you have provided to us. Users are required to check this page periodically for any changes to our Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of all such changes.

Concerns about Privacy

If you have any questions or comments about the Privacy Policy or your interactions with the Cut Time Site, please contact us:

Email us at:
Call our customer service number at: 1-800-310-0087
Send us regular mail at:

J.W. Pepper & Son, Inc.
191 Sheree Blvd.
Exton, PA 19341

Notice to California Users

Pursuant to Section 1798.83 of California Civil Code, a California resident with whom J.W. Pepper has established a business relationship has the right to request from us certain information with respect to the types of PII we have shared with third parties for direct marketing purposes by such third parties, and the identities of the third parties with whom we have shared information during the immediately preceding calendar year. All requests for such information must be in writing and sent by mail or email using the information provided above.

Policy Effective: